To avoid errors during OMK SRM work sessions, please use Microsoft Internet Explorer only.

OMK SRM Utilization Policies

Соглашение об использовании сайта SRM OMK

Технические требования для работы с SRM OMK

OMK SRM Manual

Презентация по работе в SAP SRM OMK

Инструкция по заполнению заявки на регистрацию

Инструкция для контактного лица по тендерам «Виды закупочных процедур»

Инструкция для контактного лица «Подача оферты» полная версия

Инструкция для контактного лица «Подача оферты для редукциона»

Инструкция для мастер-пользователя «Управление данными контактных лиц поставщика»

Инструкция для контактного лица «Изменение списков поставляемой номенклатуры»

Анкета контрагента по утвержденной форме (Форма Р.12-52.3.Ф1)

Универсальная квалификационная анкета поставщика/подрядчика/исполнителя (рус.)

Универсальная квалификационная анкета поставщика/подрядчика/исполнителя (англ.)

Counterparty Questionnaire P.12-370.1 (ENG)

Согласие на обработку персональных данных

Frequently asked questions

OMK SAP SRM Supplier Enrollment
1. ENROLLING IN SRM AND REVIEWING CURRENT AO OMK BIDDING PROCEEDINGS

To be able to use the OMK SRM system, you will need to enroll in the system using the link
The enrollment procedure includes 5 steps:

  • in the first step, you have to select your company's country;
  • in the second step, you have to enter your company's information;
  • in the third step, you have to select delivery areas, list the persons authorized to sign, persons that will be participating in procurement proceedings and reverse auctions, persons that will be acting as administrators;
  • in the fourth step, you will need to list the products that you will be supplying;
  • in the fifth step, you will need to upload copies of documentary evidence.

2. TRANSPORTATION LOGISTICS SUPPLIERS.

Transportation logistics suppliers will have to clear an additional qualification panel. To make an appointment with the panel, please call: 8 (351) 216-02-70, ext. 2126, Anna V. Kraynova.

3. DIFFERENCES BETWEEN CONTACT PERSON AND MASTER USER ACCOUNTS

A «contact person» account - is an account for a person that will be participating in bids and reverse auctions.

A «master user» - account is an account for a person that will be acting as administrator: creating new system user accounts, modifying contact person data, locking/unlocking user accounts, and resetting existing users' passwords.

4. HOW MANY TIMES DOES ENROLLMENT FORM HAVE TO BE COMPLETED?
The self-enrollment form needs to be completed once for suppliers that have not previously worked with AO OMK. If your company is already enrolled, you will get a message saying “This company is already enrolled”:

Once you send the enrollment form, you should get a notification at the email address you specified in the enrollment form. Please note that automatically generated emails may also be received in your spam folder which you will need to check.

5. INTERNET BROWSER REQUIREMENTS TO BE MET FOR YOUR CONNECTION TO SAP SRM TO WORK

You need to have Microsoft Internet Explorer 7.0 or better installed. You will not be able to bid in reverse auctions unless you use Microsoft Internet Explorer and have Java enabled.
Internet Explorer Configuration

  • your popup blocker must be deactivated;
  • SSL must be enabled in your Internet Explorer settings;
  • for Microsoft Internet Explorer 10 or better, you will need to define the system login link as Intranet in your browser’s security settings.
In Microsoft Internet Explorer 11 or higher, you will need to configure compatibility mode. You will require Adobe Acrobat Reader 6.0 or better to support the handling of PDF files.

6. FINDING YOUR SYSTEM LOGIN AND PASSWORD

Your contact person’s login and password will sent in a notification to the email address you specified in your enrollment questionnaire after you are qualified.
You will need to enter your user ID of OMK+9 digits (ОМК to be entered as all uppercase using the English keyboard layout) and your temporary password. Then, you will need to update your temporary password to a permanent one that only you will know.

7. LOST/FORGOTTEN LOGIN AND/OR PASSWORD
Use the credential recovery form at this link

Enter the user ID in the “User ID” field: OMK+9 digits (ОМК to be entered as all uppercase using the English keyboard layout). Then, click the “Send Password” button. An automatic notification containing a temporary password will be sent to the email address associated with this account. After this password is first entered, the system will prompt you to replace it with a production (permanent) one.

8. LOGIN/PASSWORD ENTERED INCORRECTLY THREE TIMES LOCKING ACCOUNT

Send an email to srm@vsw.ru or call the hotline at 8 (800) 250-11-50 leaving a message with the user ID and a request to unlock the account.

9. RECOVERING ACCESS IF EMPLOYEE THAT ENROLLED COMPANY IN SAP SRM PLATFORM QUITS

If an account password is lost and cannot be recovered using the standard process, an official letter on company letterhead will have to be submitted to enable credential recovery. The letter must contain a new contact person’s information as follows: full name, title, contact phone number, fax, email address. The letter is to be forwarded to Technical Support at srm@vsw.ru.

Supplier Qualification
10. FINDING OUT QUALIFICATION INVESTIGATION OUTCOMES

You will get a message containing the outcomes of the investigation at the end of every investigation phase whether successful or not.

Account Information Updates
11. ADDING MATERIAL CATEGORY AFTER SELF-ENROLLMENT

Use the detailed instructions to expand the list of available materials or services: Файл

12. MODIFYING CONTACT PERSONS OR ADDING A NEW CONTACT PERSON OR DOCUMENT TO SRM

The information is updated directly in OMK SRM under the . href="/upload/docs/2018/%D0%9E%D0%98.%D0%98%D0%A1_SRM.001.006_%D1%80%D0%B5%D0%B4%D0%B0%D0%BA%D1%86%D0%B8%D1%8F_1.pdf" target="_blank">master user account.
You are able to update the following information in your account section under the Company Data and Manage Contact Persons tabs:

  • upload new attachments (documents), certificates using the Collaborate button;
  • create a new contact person;
  • update contact person information;
  • lock/unlock your company’s inactive contact persons;
  • create/modify signatories.
A detailed description of the update process is provided in the procedure for Managing Contact Person Information.

Participating in Tender Proceedings
13. GETTING INVITED INTO TENDER PROCEEDINGS

Notifications and invitations entitled “Request for Quotation No.” will be forwarded to your email address. Please note that care must be taken about quote submission deadlines. No bids will be accepted after the deadline.

14. EXTENDING BID DEADLINES

A bid deadline may only be extended before it expires. The lead procurement specialist must be contacted for deadline extensions.

15. SUBMITTING BIDS IN CURRENCIES OTHER THAN TENDER CURRENCY

A bid may only be submitted in a currency listed as a tender currency.
To change currency, please click Procurement Proceeding Information tab > Important Data > Currency field, and select the desired currency (EUR, USD, RUB) from a drop-down list.

16. WHICH OMK SITE IS PROCURING?

Having received an RFQ, carefully review the information in the Location field of the procurement reference sheet enclosed in the email invitation or notification.

17. VIEWING FULL MATERIAL DESCRIPTION AND COMMENT FOR A TENDER

Additional information for a tender proceeding and a material is available in the OMK SAP SRM procurement reference sheet by clicking the Preview button. It can also be downloaded by clicking the Collaborate button > Customer Documentation folder

18. ERROR: REQUEST ‘....’ ALREADY OPEN IN DIFFERENT MODE

You will need to log out by clicking the Logout button in the top right-hand corner. You can log back onto the system 20 to 25 minutes later. The session will close automatically during this time and the lock will be released.
In the event that the error is not resolved after this, please clear the browser cache. A brief guide for Internet Explorer is given below:

  • With the browser window active, press Ctrl+Shift+Del.
  • In the Clear Browsing History window, select Temporary Internet and Website Files, Cookies and Website Data, Form Data. Make sure that the other options are not selected.
  • Click the «Clear» button.

Afterwards, close all the browser windows, wait a while, re-open the browser and log into the OMK SRM system.

19. GIVING A BID PRICE

Prices are to be quited net of VAT.

20. I HAVE QUOTED FOR A PROCEEDING, AND PROCUREMENT SPECIALISTS ARE NOT SEEING MY QUOTE.

The most likely reason is that you have saved the quote but have not sent it making its current status “Saved”.

For a quote to be sent, click Process followed by Send. A quote status must be set to “Submitted”.

21. CLICKING A PROCEEDING NUMBER DOES NOT OPEN THE PROCEEDING

A procurement proceeding opens for review in a new browser window/tab. Please check for a new window. If there are none, it is likely that you have your popup blocker enabled. You need to disable the popup blocker in your browser settings (Internet Explorer is recommended).

22. CAN I SEE MY RANK AFTER I SUBMIT A QUOTE/CAN I SEE OTHER COMPANIES’ QUOTES?

No. Rankings within a tender proceeding are not displayed as per the system standard. Other companies’ offers are not available for viewing. Third party price rankings and offers are only available in reverse auctions.

23. AT QUOTE SUBMISSION SYSTEM PRODUCES ERROR MESSAGE: “STRING 0001: 0 IN PRICE FIELD IS EQUIVALENT TO QUOTE FOR ITEM NOT BEING SUBMITTED”.

An information message indicating the line items for which no offer is considered submitted. If this field contains a zero price, this item is not being quoted for delivery.
If you are not offering this line item for delivery, the offered quantity for the line item must be set to zero.

24. UNABLE TO MODIFY QUOTE, QUOTE OPEN FOR READING.

Click the Process button in the top left-hand corner to open the quote for editing.

After editing, make sure to click the Send button to submit the quote.

25. FINDING A TENDER PROCEEDING IN A LIST

Use the filters displayed by clicking the View Quick Criterion Entry button: the most convenient option is to specify the procurement proceeding number in the Event Number line (a part of a number can be specified with two * on either side) and to click the Copy button.
Filters are also available directly in the columns (event number, event description, Event Status, etc.) by pressing the relevant column header.

26. IS ELECTRONIC DIGITAL SIGNATURE (EDS) REQUIRED TO USE THE PLATFORM?

An EDS is not required.

27. COST OF QUALIFICATION AND PARTICIPATION IN PROCEEDINGS

The qualification and the participation in the procurement proceedings are free of charge.

28. VIEWING PROCUREMENT PROCEEDING DOCUMENTS AND ADDING ATTACHMENTS

Files may be viewed/attached through the Collaborate electronic folder. This folder is available both through a procurement proceeding and through a quote.


At the same time, the Customer Documentation folder may be used to view the procurement officer’s attachments. You can attach your own files in the folder bearing the company ID number and name by clicking the Upload File button.

29. WILL I GET EMAIL MESSAGES REGARDING AO OMK PROCUREMENT PROCEEDINGS?

You will get notifications/requests for quotes in your email depending on the the options you select on the «Manage Listings» tab.

30. OFFER SUBMISSION ERROR: “QUESTION...; ENTER ANSWER VALUE”

You have not answered a required question asked by a procurement officer. Procurement Proceeding Information tab > Questions sub-tab

31. HOW CAN I SPECIFY/LIST AN ITEM SIMILAR TO THAT BEING REQUESTED?

When creating/editing a quote, use the Items tab to select the desired item and click the Detail button. Below the table, enter the similar item you are proposing in the Supplier Item Description line.

32. Errors with Java application when starting a reduction

If when you click on the button in the procedure (image 1) there is errors (image 2, 3):

Image 1 – View Auction


Image 2 – «No support for JAVA APPLET!!» Error


Image 3 - «Application Blocked» Error

Then you need to download the current version of Java from the official site (image 4)

Image 4 – Java official site

Install application

To configure the Java, you must perform the following steps on a Windows 7 system:
1. Press the “Start” button → “Control Panel” menu (image 5) → If the window that opens looks like this:

Image 5 – Control Panel

you must select the category "Small Icons" (image 6):

Image 6 – View Switch

After the number of categories increases, you need to click once on the category “Java (32/64 bits)” (image 7)

Image 7 – Java Application

In the "Java Control Panel" window that opens, go to the "Security" tab and click the "Edit Site List ..." button. After that, the “Exception Site List” window will open. In this window, click the “Add” button (image 8)

Image 8 – Java Security setup

Next, enter the address of the SAP SRM system in the “Location” field: https://srm.omk.ru and click the “OK” button. (image 9)

Image 9 – Trusted Address Adding

After that, you must log into the OMK SAP SRM system at https://srm.omk.ru/ and, if the system asks whether to allow Java to run on this site, confirm the agreement by clicking the "Ok" button.

33. ERROR: NOT AUTHORIZED


After you have clicked the Logout button to log on as a different user, you will need to restart Internet Explorer.
If the error persists after IExplorer has been restarted, clear the IExplorer browser cache. Do the following to clear the cache:

  • With the browser window active, press Ctrl+Shift+Del.
  • In the Clear Browsing History window, select Temporary Internet and Website Files, Cookies and Website Data, Form Data. Make sure that the other options are not selected.
  • Click the Clear button.

Afterwards, close all the browser windows, wait a while, re-open the browser and log into the OMK SRM system.

34. Purchasing procedure not displayed

1) To avoid errors when working in the SAP SRM OMK system, we recommend that you use only the Microsoft Internet Explorer browser (version 6.0 or higher).


When using Internet Explorer version 8.0 or higher, be sure to enable compatibility mode:
  • open in the menu bar "Tools" → select "View options in compatibility mode"(image 1)

    Image 1 – Compatibility View Options
  • further, in the window “View settings in compatibility mode” in the field “Add this website” enter the address omk.ru and click on the button “Add” (image 2).

    Image 2 – Compatibility View Options
  • the address will move to the bottom field, click "close" (image 3)

    Image 3 - Compatibility View Options

When using Internet Explorer version 11, you must enable InPrivate secure mode:

  • click on the “service” icon in the upper right corner → select “Security → next, click on“ View InPrivate ”(image 4)

    Image 4 – Enabling InPrivate Mode

    or enable this mode by simultaneously holding down 3 keys: CTRL+SHIFT+P.
  • In the address bar, enter the portal address https://srm.omk.ru/irj/portal and press Enter (image 5).

    Image 5 – InPrivate view

2) Perform a manual data update after entering the site. To do this, click on the "Update" button (image 1)

Image 1 – Data update

The update process is displayed in the header of the page and under the table (image 2,3):

Image 2 – Updating process status


Image 3 – Updating process status

3) Check the entry of the purchase procedure number.

The number of the procurement procedure consists of 10 characters: 20067776/0, where / 0 is the number of the current stage of the tender.
Entering the number must be done in full with the indication of the stage, if the stage number of the competition is unknown, then after the main number of the competition, put the “*” sign. For example, 20067776 *

4) If you have previously set input operators (image 1),

Image 1 – Input operator

then the next time you log in, the filter is saved and the “Refresh” button does not work.

To reset the search parameters, go to the tab "Proposal processing", in the section "Ref. offers and tenders "click on the" Reset "button, then click on the" Copy. " After that, the update process will begin and all currently available procedures will be displayed in the table (image 2).

Image 2 – Reset Search Filter

35. ERROR: APPLICATION ALREADY EXISTS

If you get an Application Already Exists error when adding a listing on the Manage Listings tab, you need to send a request to approve a listing to the Technical Support email at srm@vsw.ru or make a request/application by phone at 8 (800) 250-11-50

36. QUOTE SUBMISSION ERROR: “LOCATION INFORMATION” REQUIRED FIELD EMPTY IN DOCUMENT HEADER

Please note that the Incoterms Provision/Location field is required and, if left empty, will cause the following message:
Select Incoterms Provision: 


and fill in Location Field


For general matters, please refer to the Contacts section