To avoid errors during OMK SRM work sessions, please use Microsoft Internet Explorer only.

OMK SRM Utilization Policies

SRM OMK Site Utilization Agreement

SRM OMK Connection Requirements

OMK SRM Manual

OMK SAP SRM Feature Presentation

Enrollment Request Completion Instructions

Instructions for Tender Contact (Types of Procurement Proceedings)

Instructions for Contact Person (Submitting an Offer, Full Version)

Instructions for Contact Person (Submitting a Reverse Auction Offer)

Master User Instructions on Supplier Contact Data Management

Contact Instruction on Modifying Deliverable Product Lists

Approved Counterparty Questionnaire Form (Form R.12-52.3.F1)

Supplier/Vendor/Contractor Multi-Purpose Qualification Questionnaire (Ru)

Supplier/Vendor/Contractor Multi-Purpose Qualification Questionnaire (En)

Counterparty Questionnaire P.12-370.1 (ENG)

Counterparty Questionnaire P.12-370.1 (ENG)

Personal Information Consent Form

Frequently Asked Questions
1. ENROLLING IN SRM AND REVIEWING CURRENT AO OMK BIDDING PROCEEDINGS

(To be able to use the OMK SRM system, you will need to enroll in the system using this link
The enrollment procedure includes 5 steps:

  • in the first step, you have to select your company's country;
  • in the second step, you have to enter your company's information;
  • in the third step, you have to select delivery areas, list the persons authorized to sign, persons that will be participating in procurement proceedings and reverse auctions, persons that will be acting as administrators;
  • in the fourth step, you will need to list the products that you will be supplying;
  • in the fifth step, you will need to upload copies of source documentary evidence.

2. DIFFERENCES BETWEEN CONTACT PERSON AND MASTER USER ACCOUNTS

A contact person - account is an account for a person that will be participating in bids and reverse auctions.

A master user - account is an account for a person that will be acting as administrator: creating new system user accounts, modifying contact person data, locking/unlocking user accounts, and resetting existing users' passwords.

3. HOW MANY TIMES DOES THE ENROLLMENT FORM HAVE TO BE COMPLETED
The self-enrollment form needs to be completed once for suppliers that have not previously worked with AO OMK. If your company is already enrolled, you will get a message saying “This company is already enrolled”.

Once you send the enrollment form, you should get a notification at the email address you specified in the enrollment form. Please note that automatically generated emails may also be received in your spam folder which you will need to check.

4. INTERNET BROWSER REQUIREMENTS FOR YOUR CONNECTION TO SAP SRM TO WORK

You need to have Microsoft Internet Explorer 7.0 or better. You will not be able to bid in reverse auctions unless you use Microsoft Internet Explorer and have Java enabled.
Internet Explorer Configuration

  • your popup blocker must be deactivated;
  • SSL must be enabled in your Internet Explorer settings;
  • for Microsoft Internet Explorer 10 or better, you will need to define the system login link as Intranet in your browser’s security settings.
In Microsoft Internet Explorer 11 or higher, you will need to configure compatibility mode. You will require Adobe Acrobat Reader 6.0 or better to support the handling of PDF files.

5. FINDING YOUR SYSTEM LOGIN AND PASSWORD

Your contact person’s login and password will be sent in a notification to the email address you specified in your enrollment questionnaire after you are qualified.
You will need to enter your user ID of OMK+9 digits (ОМК to be entered as all uppercase using the English keyboard layout) and your temporary password. Then, you will need to change your temporary password to a permanent one that only you will know.
A permanent password must be between 6 and 14 characters long and must include letters and numbers.

6. LOST/FORGOTTEN LOGIN AND/OR PASSWORD
Use the credential recovery form at this link

Enter the user ID in the “User ID” field: OMK+9 digits (ОМК to be entered as all uppercase using the English keyboard layout). Then, click the “Send Password” button. An automatic notification containing a temporary password will be sent to the email address associated with this account. After this password is first entered, the system will prompt you to replace it with a production (permanent) one.

7. LOGIN/PASSWORD ENTERED INCORRECTLY THREE TIMES LOCKING ACCOUNT

Send an email to srm@vsw.ru or call the hotline at 8 (800) 250-11-50 leaving a message with the user ID and a request to unlock the account.

8. RECOVERING ACCESS IF EMPLOYEE THAT ENROLLED COMPANY IN SAP SRM PLATFORM QUITS

If an account password is lost and cannot be recovered using the standard process, an official letter on company letterhead will have to be submitted to enable credential recovery. The letter must contain a new contact person’s information as follows: full name, title, contact phone number, fax, and email address. The letter is to be forwarded to Technical Support at srm@vsw.ru.

9. NOTIFICATIONS OF ENROLLMENT/INVESTIGATION MILESTONES

You will get a message containing the outcomes of the investigation at the end of every stage of an investigation whether successful or not.

Qualification/Certification
10. OUTCOMES OF QUALIFICATION/CERTIFICATION ASSESSMENT

The outcomes of a qualification/certification assessment are forwarded to the contact persons by OMK's SAP SRM using the email address in the supplier profile. In the event that a participant fails to clear the qualification/certification procedure, its access to procurement proceedings for a group of products may be restricted. If there are questions regarding a qualification/certification assessment, please write to miroshnichenko_dg@vsw.ru

Account Information Updates
11. MODIFYING OR ADDING A MATERIAL/SERVICE CATEGORY

As the corporate classification has changed, please make sure to verify your subscription and update as needed. This is required to continue to receive invitations to procurement proceedings from the corporate SRM system.

Product Categories 0203 (Oils) and 28 (Refractories) have been modified at this time.

Your previously selected products are shown on the List Management tab.

To update the list of offered materials/services, please:

  1. Delete obsolete categories:

    In the Selected Materials, Work, and Services, highlight the desired lines and click Delete Selected Products

  2. To add new categories, use the Select from Classification tab to find your product in the classification tree, set the cursor, and click (Add). You can also subscribe to a group of materials identified with "products:..." (for instance, )

  3. For each newly added category, please complete the Vendor Type field by selecting from a drop-down list. Afterwards, please click Save Changes to List

Step-by-step instruction may be found by following the link below: Instruction

12. MODIFYING CONTACT PERSONS OR ADDING A NEW CONTACT PERSON OR DOCUMENT TO SRM

The information is updated directly in the corporate SRM system under the master user account.
You are able to update the following information in your account section under the Company Data and Manage Contact Persons tabs.

  • upload new attachments (documents), certificates using the Collaborate button;
  • create a new contact person;
  • update contact person information;
  • lock/unlock your company’s inactive contact persons;
  • create/modify signatories.
A detailed description of the update process is provided in the procedure for Managing Contact Person Information.

Participating in Tender Proceedings
13. GETTING INVITED INTO TENDER PROCEEDINGS

Notifications and invitations titled “Request for Quotation No.” will be forwarded to your email address. Please note that care must be taken about quote submission deadlines. No bids will be accepted after the deadline.

14. EXTENDING BID DEADLINES

A bid deadline may only be extended before it expires. The lead procurement specialist must be contacted for deadline extensions.

15. SUBMITTING BIDS IN CURRENCIES OTHER THAN TENDER CURRENCY

A bid may only be submitted in a currency listed as a tender currency.
To change currency, please click Procurement Proceeding Information tab > Important Data > Currency field, and select the desired currency (EUR, USD, RUB) from a drop-down list.

16. WHICH OMK SITE IS PROCURING?

Having received an RFQ, carefully review the information in the Location field of the procurement reference sheet enclosed in the email invitation or notification.

17. VIEWING FULL MATERIAL DESCRIPTION AND COMMENT FOR A TENDER

Additional information for a tender proceeding and a material is available in the OMK SAP SRM procurement reference sheet by clicking the Preview button. It can also be downloaded by clicking the Collaborate button > Customer Documentation folder

18. ERROR: REQUEST ‘....’ ALREADY OPEN IN DIFFERENT MODE

You will need to log out by clicking the Logout button in the top right-hand corner. You have to wait at least 20 to 25 minutes to log back onto the system. The session will close automatically during this time and the lock will be released.
In the event that the error is not resolved after this, please clear the browser cache. A brief guide for Internet Explorer is given below:

  • With the browser window active, press Ctrl+Shift+Del.
  • In the Clear Browsing History window, select Temporary Internet and Website Files, Cookies and Website Data, Form Data. Make sure that the other options are not selected.
  • Click Clear.

Afterwards, close all the browser windows, wait a while, re-open the browser, and log into the OMK SRM system.

19. SUBMITTING A BID

Prices are to be quoted net of VAT.

20. I HAVE QUOTED FOR A PROCEEDING, AND PROCUREMENT SPECIALISTS ARE NOT SEEING MY QUOTE.

The most likely reason is that you have saved the quote but have not sent it making its current status “Saved”.

For a quote to be sent, click Process followed by Send. A quote status must be set to “Submitted”.

21. CLICKING A PROCEEDING NUMBER DOES NOT OPEN THE PROCEEDING

A procurement proceeding opens for review in a new browser window/tab. Please check for a new window. If there are none, it is likely that you have your popup blocker enabled. You need to disable the popup blocker in your browser settings (Internet Explorer is recommended).

22. CAN I SEE MY RANK AFTER I SUBMIT A QUOTE/CAN I SEE OTHER COMPANIES’ QUOTES?

No. Rankings within a tender proceeding are not displayed as per the system standard. Other companies’ offers are not available for viewing.
Third party price rankings and offers are only available in reverse auctions.

23. AT QUOTE SUBMISSION, SYSTEM PRODUCES ERROR MESSAGE: “STRING 0001: 0 IN PRICE FIELD IS EQUIVALENT TO QUOTE FOR ITEM NOT BEING SUBMITTED”.

A notification indicating the line items for which no offer is considered submitted. If this field contains a zero price, this item is not being quoted for delivery.
If you are not offering this line item for delivery, the offered quantity for the line item must be set to zero.

24. UNABLE TO MODIFY QUOTE, QUOTE OPEN FOR READING.

Click the Process button in the top left-hand corner to open the quote for editing.

After editing, make sure to click the Send button to submit the quote.

25. FINDING A TENDER PROCEEDING IN A LIST

Use the filters displayed by clicking the View Quick Criterion Entry button: the most convenient option is to specify the procurement proceeding number in the Event Number line (a part of a number can be specified with two * characters on either side) and to click the Copy button.
Filters are also available directly in the columns (event number, event description, Event Status, etc.) by pressing the relevant column header.

26. IS ELECTRONIC DIGITAL SIGNATURE (EDS) REQUIRED TO USE THE PLATFORM?

An EDS is not required.

27. COST OF QUALIFICATION AND PARTICIPATION IN PROCEEDINGS

The qualification for and the participation in procurement proceedings are free of charge.

28. VIEWING PROCUREMENT PROCEEDING DOCUMENTS AND ADDING ATTACHMENTS

Files may be viewed/attached through the Collaborate electronic folder. This folder is available both through a procurement proceeding and through a quote.


At the same time, the Customer Documentation folder may be used to view the procurement officer’s attachments. You can attach your own files in the folder bearing the company ID number and name by clicking the Upload File button.

29. WILL I GET EMAIL MESSAGES REGARDING AO OMK PROCUREMENT PROCEEDINGS?

You will get notifications/requests for quotes in your email depending on the options you select on the Manage Listings tab.

30. OFFER SUBMISSION ERROR: “QUESTION...; ENTER ANSWER VALUE”

You have not answered a required question asked by a procurement officer. Procurement Proceeding Information tab > Questions sub-tab

31. SPECIFYING/LISTING AN ITEM SIMILAR TO THAT BEING REQUESTED?

When creating/editing a quote, use the Items tab to select the desired item and click the Detail button. Below the table, enter the similar item you are offering in the Supplier Item Description line.

32. JAVA APPLET ERRORS UPON REVERSE AUCTION START

If errors (Figures 2 and 3) are produced when (Figure 1) is clicked in a proceeding:

Figure 1. View Auction


Figure 2. No support for JAVA APPLET!! Error


Figure 3. Application Blocked Error

Download the latest version of Java from the Official Portal (Figure 4)

Figure 4. Official Java Portal

Install applet.

To configure Java initialization, please perform the following actions under Windows 7:
1. Click Start → Control Panel menu (Figure 5) → If the resulting window looks like this:

Figure 5. Control Panel

select the Small Icons category (Figure 6):

Figure 6. Changing View

Once there are more categories, click on the Java (32/64 bits) category (Figure 7)

Figure 7. Java Applet

In the resulting Java Control Panel window, select the Security tab and click Edit Site List... This will open the Exception Site List window. In this window, click Add (Figure 8)

Figure 8. Java Security Settings

Then, enter the SAP SRM system address (https://srm.omk.ru) in the Location field and click OK (Figure 9).

Figure 9. Adding Trusted Address

Afterwards, log onto the Corporate SAP SRM system at https://srm.omk.ru/ and if the system requests permission to run Java from this site, confirm by clicking OK.

33. ERROR: NOT AUTHORIZED


After you have clicked the Logout button to log on as a different user, you will need to restart Internet Explorer.
If the error persists after IExplorer has been restarted, clear the IExplorer browser cache. Do the following to clear the cache.

  • With the browser window active, press Ctrl+Shift+Del.
  • In the Clear Browsing History window, select Temporary Internet and Website Files, Cookies and Website Data, Form Data. Make sure that the other options are not selected.
  • Click Clear.

Afterwards, close all the browser windows, wait a while, re-open the browser and log into the OMK SRM system.

34. PROCUREMENT PROCEEDING NOT BEING DISPLAYED

1) To avoid SAP SRM runtime errors, we recommend that you use Microsoft Internet Explorer only (6.0 or better).


When using Internet Explorer 8.0 of higher, please activate the compatibility mode:
  • Select Tools from the menu bar → select Compatibility View Settings (Figure 1)

    Figure 1. Compatibility View Settings
  • Then, use the Add This Site field in the Compatibility View Settings window to add omk.ru and click Add (Figure 2).

    Figure 2. Compatibility View Settings
  • once the address moves to the lower field, click Close (Figure 3)

    Figure 3. Compatibility View Settings

When using Internet Explorer 11, select the InPrivate secure mode:

  • click the Settings icon in top right-hand corner → select Security → then, click InPrivate Browsing (Figure 4)

    Figure 4. Activating InPrivate Browsing

    or activate by simultaneously pressing three keys: CTRL+SHIFT+P.
  • In the address bar, enter the portal's address (https://srm.omk.ru/irj/portal) and press Enter (Figure 5).

    Figure 5. InPrivate Browsing

2) Update information manually after logging onto the platform. To accomplish this, click Update (Figure 1)

Figure 1. Information Update

The update process is displayed at the top of the page and under the table (Figures 2 and 3):

Figure 2. Update Process Status


Figure 3. Update Process Status

3) Verify procurement proceeding number entry.

A procurement proceeding number is 10 characters: 20067776/0, where /0 stands for the current phase in the bidding process.
A complete number, including the phase, must be entered. If the bidding phase is not known, enter * after the primary tender reference. For example, 20067776*

4) If input operators were previously set (Figure 1),

Figure 1. Input Operator

in a subsequent login, the filter is saved and the Update button does not work.

To reset the search criteria, go to the Quote Processing tab and click Reset in the Requests for Quotation and Tenders followed by Copy. Afterwards, the update process will be initialized, and all the currently available proceedings will be displayed in tabular format (Figure 2).

Figure 2. Resetting Search Filters

35. ERROR: APPLICATION ALREADY EXISTS

If you get an Application Already Exists error when adding a listing on the Manage Listings tab, you need to send a request to approve a listing to the Technical Support email at srm@vsw.ru or make a request/application by phone at 8 (800) 250-11-50

36. QUOTE SUBMISSION ERROR: “LOCATION INFORMATION” REQUIRED FIELD EMPTY IN DOCUMENT HEADER

Please note that the Incoterms Provision/Location field is required and, if left empty, will cause the following message:
Select Incoterms Provision:


and fill in Location Field

37. VIEWING PROCUREMENT PROCEEDING OWNER CONTACT INFORMATION

You can address any matters related to a procurement proceeding with the current tender owner. To view the tender owner's contact information:

  • open the desired procurement proceeding by clicking the event number:
  • use the View Tender window's Supplier and Partner Information section to see the tender owner's full name, contact phone number, and email address;
  • to view the e-mail, click the Tender Owner string ◊ followed by Send Email Message


For any questions, please see the Contacts section